The last five gift cards I purchased over the last 2 years - my credit card was fully charged - had $0 balance when the recipient went to the restaurant. That meant they had to pay cash for their meal after they drove to and from then had to return again once American Greetings issued them a new gift card.
This is a total scam! Last fall, I purchased the Omaha Steak delivery for my father. The package was not delivered when scheduled and 48 hours later, my mother found a box outside her garage in 100 degree Texas heat. Inside was a fully thawed steak that had to be thrown out.
American Greetings did nothing.
DO NOT WASTE YOUR MONEY ON PURCHASING ANY OF THE GIFT CARDS THROUGH AMERICAN GREETINGS. DO IT DIRECTLY THROUGH THE RETAILER.
Product or Service Mentioned: American Greetings Gift Card.
Reason of review: ALL OF THE ABOVE!!! CUSTOMER SERVICE IS TERRIBLE, GIFT CARDS HAVE $0 BALANCE EVEN THOUGH CREDIT CARD CHARGED AND MISSED DELIVERY DATES.
Monetary Loss: $250.
Preferred solution: Full refund.