Not resolved
Additional Fees
Advertised vs Delivered
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Turnaround Time

I was checking my PayPal statement the other day and, lo and behold, there was a 19.99 charge from American Greetings. I signed up last year in order to send a bereavement card to a friend, and maybe used it one or two other times.

It had not been apparent to me that this was an auto-renew, and so I requested PayPal to decline the transaction. They said they were unable to, as it had been a previously agreed upon transaction. So I went looking deeper into their site and found that you had to go in and select an Opt Out button. I did that.

The terms stated that if you do that within 30 days of the transaction, you are entitled to a refund.

I have tried connecting with them several times, but I have been able to get any response. Based on what I’m seeing here, I’m doubtful that I’ll receive the refund and concerned that the Opt Out may not work.

Everyone should BEWARE of signing up for this company.

I didn't like: Are unethical, Theft of my money.

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